CEO Management Power Root Cause Analysis 
Harvard Business Review
JULY 31, 2017
One area so far relatively untouched is change management. The combination of predictive analytics, large data sets, and the processing power of today’s computers is starting to transform change management. But before that can happen, we have to understand why data has failed to catch on in change management to date.
Harvard Business Review
SEPTEMBER 18, 2013
Steve, a portfolio manager for a major mutual fund company, understood that his company monitored internet use of all employees. I had been preparing a client presentation with several of my colleagues at our asset management firm. We need to learn how to harness the power of digital surveillance as a benign force.
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