When Transparency Backfires, and How to Prevent It
Harvard Business Review
JULY 21, 2016
That in turn hurt morale and left employees feeling mistrustful. A paper by Daylian Cain, George Loewenstein, and Don Moore, published in the Journal of Legal Studies, demonstrates that when salespeople disclose conflicts of interest, destructive behavior can emerge down the line. Too much transparency can increase distrust.
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