Remove Cost Center Remove Development Remove Marketing Strategy Remove Technology
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A Kodak Moment to Reconsider the Value of IT

Harvard Business Review

It helps students see that Kodak did not understand or invest in the digital technologies that were to sweep away its business, a failure usually attributed to incumbent executive myopia. IT was viewed as noncore, a cost to be outsourced like janitorial services and security. So it had no voice.

CIO 9
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The Most Successful Brands Focus on Users — Not Buyers

Harvard Business Review

Vail Resorts remade their entire marketing strategy with a program called EpicMix. Companies looking to exploit the branding potential unlocked by core digital technologies need to make the shift in their engagement with customers — from purchase to usage. In many organizations, marketing comes after product development.

Brand 8