Eliminate Slogans, Exhortations and Targets
Deming Institute
APRIL 7, 2016
Edwards Deming’s list of 14 points for western management : Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Slogans are a way to say you care about quality without actually demonstrating you care. If so, you should examine your management system.
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