Eliminate Slogans, Exhortations and Targets
Deming Institute
APRIL 7, 2016
Inside a meeting often no-one will object. Watch this short video for a great story illustrating this problem in action: There may be cases in which incentives work only as intended, but I suspect they are relatively rare. Nearly everyone knows slogans and exhortations are pointless. If so, you should examine your management system.
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