N2Growth Blog

JUNE 12, 2024

Understanding the Duties of a Chief Commercial Officer In the past ten years, the role of the Chief Commercial Officer has evolved to include more than just sales operations. The CCO often serves as a crucial bridge between a company’s day-to-day operations and long-term goals, offering valuable insights that influence its direction.

CRM 217

CRM Crisis Management Crisis Trends 217

N2Growth Blog

MARCH 23, 2010

I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.

Blog 304

Blog CRM Management Brand 304

N2Growth Blog

APRIL 2, 2010

If you buy into this line of thinking my guess is that it won’t be the first time you’ve fallen prey to a failed initiative around the latest trend. I always love the excuse “I don’t have time for social media.&# using a dashboard tool like CoTweet or Hootsuite) can all address the "scale" challenges.

Media 382

Media Blog Tools Influence 382

Ask Atma

JANUARY 2, 2011

If the person(s) responsible for managing are able to look at the eighteen points above and determine they are more or less in place, they are operating at the most fundamental or beginner’s level of management. Managing for Value – Governance, change management, organizational culture, communication, leadership.

Management 40

Management CRM Objective Human Resources 40