Make Your Company Customer-Centric – and Increase Profitability by a Whopping 75 Percent
Strategy Driven
DECEMBER 2, 2019
But it has also led to a dramatic decline in our people skills. In the business world, focusing strictly on a digital experience will eliminate customer loyalty and emotional connection to a brand. While there’s no denying that technology has amazing advantages to make it easier for the customer in most cases.
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