Exit, Voice, and Albert O. Hirschman
Harvard Business Review
DECEMBER 12, 2012
Hirschman arrived at his basic idea when, in a book on international development (a field that Paul Krugman dubbed him the "tragic hero" of ), he had tried to explain "why the Nigerian railways had performed so poorly in the face of competition from trucks." A similarly poor result, Hirschman wrote, might apply to public schools in a U.S.
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