Harvard Business Review
FEBRUARY 3, 2014
What wasn’t really up in the air was whether the new head of the world’s most powerful central bank would have a doctorate in economics. Gilbert did, can end up as president of the Dallas Fed (although who knows, maybe Tumblr founder David Karp has a shot).
Harvard Business Review
JUNE 17, 2015
This intensive customer focus has increased as technology-enabled transparency and online social media accelerate an inexorable flow of market power downstream from suppliers to customers. The designers were focused on creating better user experiences, while the engineers were focused on speed, quality, and efficiency.
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