062: Flexible Thinking: 5 Ways Great Leaders Inspire Better Decisions
Engaging Leader
OCTOBER 31, 2013
Most people will be surprised to learn that the starting point is emotional ambivalence. The worst thing you can do is slip into “Lord of Logic” mode, and discount the emotions expressed by your team. Acknowledge up front that the group may not always get the answer right. Take care not to squash their feelings.
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