84% of B2B Sales Start with a Referral — Not a Salesperson
Harvard Business Review
NOVEMBER 8, 2016
Meanwhile, 84% of B2B buyers are now starting the purchasing process with a referral, and peer recommendations are influencing more than 90% of all B2B buying decisions. Sales reps, according to Forrester , tend to prioritize a sales agenda over solving a customer’s problem. The portal and program are working.
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