Remove Forrester Remove Incentives Remove Influence Remove Metrics
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84% of B2B Sales Start with a Referral — Not a Salesperson

Harvard Business Review

Meanwhile, 84% of B2B buyers are now starting the purchasing process with a referral, and peer recommendations are influencing more than 90% of all B2B buying decisions. Sales reps, according to Forrester , tend to prioritize a sales agenda over solving a customer’s problem. The portal and program are working.

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Is Social Media Actually Helping Your Company’s Bottom Line?

Harvard Business Review

adults who use social media say these sites have no influence on their purchasing decisions and only 5% say they have a great deal of influence. How convenient: to be evaluated with a metric without tangible marketplace outcomes. ” Meanwhile, according to a Gallup survey , 62% of U.S.

Media 8