Shame On Our Apology Economy
Lead Change Blog
SEPTEMBER 26, 2016
It’s a symptom and sign of the times, a systemic problem of what I believe is society’s making. Crime exposed, the CEO, John Stumpf, apologized…but is that enough? There are plenty of pundits predicting Stumpf’s ouster, and that may well happen, but Wells Fargo’s behavior is not isolated.
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