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Great Quote: On System of Management by Deming

QAspire

Our prevailing system of management has destroyed our people. Management by Objectives, quotas, incentive pay, business plans, put together separately, division by division, cause further loss, unknown and unknowable. On the job people, teams, and divisions are ranked, reward for the top, punishment for the bottom.

Deming 149
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Peter Senge on the Creation of a Post-Industrial Theory and Practice of Education

Deming Institute

The system is out there…. What can we do…working against this massive thing called the system. No one can ever show you the system…can you show it to me? 20 to 25 years of efforts to transform the systemic nature of business operations…. Feel the enormous forces pulling things back to where they used to be. Gold stars.

Senge 63
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Using Deming’s Ideas Today to Promote Trust and Meaningful Work

Deming Institute

Edwards Deming sent Peter Senge on his book, and which Senge included in his introduction to the Fifth Discipline : Our prevailing system of management has destroyed our people. Management by objectives, quotas, incentive pay, business plans, put together separately, division by division, cause further loss, unknown and unknowable.

Deming 28
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There’s No One System for Paying Your Global Sales Force

Harvard Business Review

It provides control over sales incentive spending around the world, and it simplifies plan management and administration.” ” Others argue that a single global incentive plan per sales role doesn’t work: “Sales is a local function. Diversity makes a global sales incentive plan impractical and dangerous.”

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The Management Thinker We Should Never Have Forgotten

Harvard Business Review

Deming believed that we can improve worker performance only when we improve the entire system they work within. And he believed that managers wrongly apply incentive pay plans, forced rankings, and all sorts of carrots and sticks to create the illusion of control without solving root performance problems. Eliminate MBO.

Deming 10