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Breaking the Death Grip of Legacy Technologies

Harvard Business Review

Even General Motors, which had a bird’s eye view of the Toyota Production System from its joint venture with Toyota at New United Motors Manufacturing Inc. NUMMI) in California, did not deploy lean manufacturing across the company for decades despite the clear advantages. How much of it is driven by your tool suppliers?

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The Dirty Little Secret About Digitally Transforming Operations

Harvard Business Review

Back in the 1980s and 1990s, lean manufacturing was the Big New Idea and it seemed like everyone was learning new tools with Japanese names. Because these innovations can have a major impact on how people work, it’s essential to anticipate people’s concerns and build a persuasive case for the new approach.