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How IBM, Intuit, and Rich Products Became More Customer-Centric

Harvard Business Review

Yet wanting to be closer with customers, and knowing what actual, operational pathways to take in order to achieve this are two very different things. The Future of Operations. Using these principles Intuit began driving design thinking deep into its culture and operations. Insight Center. Sponsored by GE Corporate.

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Five Coaching Tips to Help Business Process Management Leaders Succeed

Strategy Driven

Reduce time to market for this product). She provides consultation, workshops and training programs for clients ranging from start-ups to Fortune 500 companies, educational institutions, and government organizations. It may be easier to use common terms, like, “What are your goals for this BPI project?”

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