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Untangling the Accountability, Systems, and Process Management Knot

The Practical Leader

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. This showed that roughly 85% of the time the failure is caused by the system, processes, structure, or practices of the organization. Allowing opinions, power, and politics to override hard data.

Process 52
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To Handle Increased Stress, Build Your Resilience

Harvard Business Review

The onslaught of mounting stressors include global challenges, such as climate change, terrorism, and political turmoil – as well as personal and professional challenges, such as illnesses, job changes, and organizational restructuring. Analysis alone isn’t enough.

Stress 15