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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

DECEMBER 30, 2022

The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. However, internal successors were found and they retained servant-leadership principles for many years. Failing technology.

Airlines 188
Airlines Leadership Short-term Long-term 188
article thumbnail

Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

DECEMBER 30, 2022

The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. However, internal successors were found and they retained servant-leadership principles for many years. Failing technology.

Airlines 130
Airlines Leadership Short-term Long-term 130
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