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IT on Steroids: The Benefits (and Risks) of Accelerating Technology

Harvard Business Review

By 2004, RIM had acquired 1 million subscribers and only three years later surpassed the 10 million mark. When it comes to innovation in industries with strategically narrow windows of opportunities, speed is everything. A second accelerant of IT delivery is the iterative software development philosophy known as "agile development."

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How to Really Listen to Your Employees

Harvard Business Review

So, how can you develop this muscle? ” Su had a client who was strong, passionate, and innovative. In 2004, Mike Colwell was promoted to manage a team of five directors, all of whom he’d worked with previously. These are important traits, but it’s equally important for managers to stand down and listen up.

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