Speak To The Heart To Lead Change
Tanveer Naseer
MARCH 17, 2015
In “ The Heart of Change ”, John Kotter and Dan Cohen discuss a study they conducted with Deloitte Consulting about the nature of change. If you learned a lesson early on in your career, be specific about it. In a business setting, a logical argument is expected, of course. Forget the platitudes. If you fouled up, say so. i) Kenneth D.
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