2011 Management Microfinance Operations 
Harvard Business Review
MARCH 22, 2013
BRAC Bank (the commercial bank owned by BRAC) launched the service as a pilot in five branches in November 2011, asking small enterprise borrowers to make repayments via local agents — who would send a receipt via text message — rather than in person at branch offices. The promise was exciting — the details far less so.
Harvard Business Review
MARCH 22, 2013
BRAC Bank (the commercial bank owned by BRAC) launched the service as a pilot in five branches in November 2011, asking small enterprise borrowers to make repayments via local agents — who would send a receipt via text message — rather than in person at branch offices. The promise was exciting — the details far less so.
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