Why Dr. Deming’s Work is So Important to Me
Deming Institute
JANUARY 5, 2017
It was one of my first experiences with teamwork and intrinsic motivation being squashed by extrinsic incentives and competition. Mark also co-authored Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements , which was released in June 2012 and also a Shingo Research Award recipient in 2013.
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