Avoid Doing the Wrong things Righter…But, “By What Method?”
Deming Institute
JUNE 30, 2020
Stephen Covey similarly described this concept using the metaphor of a ladder, stating, ”Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall” (Covey, 2011). 2015, November). Let’s learn to do the “right things ‘righter’.” ” Want More?
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