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The Most (and Least) Empathetic Companies

Harvard Business Review

The top 10 companies in the Global Empathy Index 2015 increased in value more than twice as much as the bottom 10 and generated 50% more earnings. The Most (and Least) Empathetic Companies, 2015. Technology. Technology. Technology. Technology. Technology. Technology. Whole Foods Market.

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Most Doctors Have Little or No Management Training, and That’s a Problem

Harvard Business Review

And this has produced good results at a number of organizations, including the Mayo Clinic (two leaders shared the top job until 2015), Cigna Medical Group, and Carle Foundation Hospital. Emotional intelligence is an important skill to develop at this level. In following this development path, Dr.