Avoid Doing the Wrong things Righter…But, “By What Method?”
Deming Institute
JUNE 30, 2020
Yes, Julie, what can I help you with?”. “Mr. This was not the technical sort of question I was anticipating and taking a fleeting moment without reflecting on the depth of what she was asking me, I glibly responded, “Julie, you will use this when your ‘real life’ begins.” Doug Stilwell, Drake University. End of conversation.
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