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Twitter Weekly Highlights for 2011-03-18

Tanveer Naseer

Listening Is Critical in Today’s Multicultural Workplace [link] # leadership #communication # diversity #. Want respect as a manager? Brand # marketing in social media – Coffee House # Book Review: “Wikibrands&# [link] #. Minority Entrepreneurs Still Face Bias, Prof Says [link] # entrepreneurship #diversity #.

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Personal Needs vs. Customer Relationships

Strategy Driven

Some compile complex Customer Relationship Management algorithms to develop and maintain these relationships. Even when brands claim to desire lifetime relationships with customers, many tactically distance themselves from the humanity of their interactions. The Powerful Role of Trust. The Sincere Company. I was satisfied.

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