Active Listening Business Model Innovation Operations 
N2Growth Blog
AUGUST 11, 2010
Developing effective conflict resolution skill sets are an essential component of a building a sustainable business model. Closing gaps becomes much easier when you can position differences as non-adversarial and operate within a framework of trust. If so, you likely have issues with conflict.
Harvard Business Review
JUNE 26, 2017
In our experience, managers tend to focus their innovation efforts on processes that are either large in scale (new products and business models ) or swift in development (hackathons, rapid prototyping, or emerging platforms). But there’s also another type of innovation that is more gradual and smaller in scale.
Harvard Business Review
DECEMBER 18, 2017
With over 500 million dedicated fans, it also happens to be one of the most innovative franchises when it comes to fan engagement. “Advances in technology have helped us reimagine fan engagement and create new business models that we never thought possible. This isn’t always easy.
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