6 Silent Productivity and Profitability Pitfalls, part 3 of 7
Strategy Driven
NOVEMBER 21, 2013
Yet, less than 2 percent of all professionals have had formal education or learning to understand and improve listening skills and techniques. This lack of listening is a tremendous source of waste. Their interpretations are what matter, as their actions will be driven by their understanding of what they hear, not just the words.
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