Engagement in the Implementation of Strategic Intent
MAY 4, 2019
HK planning can be a very effective technique, even if not practiced fully as taught by Yoji Akao. Regardless they are resistive, contrary and fighting the system at every turn in the road. Lonnie Wilson is the author of Sustaining Workforce Engagement: How To Ensure Your Employees Are Healthy, Happy, And Productive and founder of Quality Consultants where clients include firms in manufacturing as well as the fields of education, healthcare and other service sectors.
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