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Analysis

CTO

Engineering

Operations

A 5-Part Process for Using Technology to Improve Your Talent Management

Harvard Business Review

JULY 24, 2018

How companies are using artificial intelligence in their business operations. Because operational managers are closer to the action, they have better insights into specific business challenges and customer pain points that can be addressed by new technologies. Insight Center. Adopting AI. Sponsored by SAS.

Technology

Technology Talent Management Process Management

How IBM, Intuit, and Rich Products Became More Customer-Centric

Harvard Business Review

JUNE 17, 2015

Yet wanting to be closer with customers, and knowing what actual, operational pathways to take in order to achieve this are two very different things. The Future of Operations. The designers were focused on creating better user experiences, while the engineers were focused on speed, quality, and efficiency. Insight Center.

Productivity

Productivity Products Customer Intimacy Software

Leadership Digital

A 5-Part Process for Using Technology to Improve Your Talent Management

How IBM, Intuit, and Rich Products Became More Customer-Centric

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