What I Learned About Coaching After Losing the Ability to Speak
Harvard Business Review
SEPTEMBER 20, 2017
Take, for instance, my IM exchanges with a technology manager at a financial services firm. It takes time to develop this skill and to do the extra thinking, but it forces you to empathize with people, and they’ll pick up on that. ” during IM sessions, but that comes with practice as mutual respect and trust grow.
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