Banking Collins Finance Technology 
Harvard Business Review
NOVEMBER 20, 2015
One result is that they keep their cards close to their chests about what they are looking for (at first), while expecting you to reveal everything – your finances, pricing, ownership, human resources, production processes, quality assurance, customer service procedures, KPIs, and existing customers.
Harvard Business Review
MARCH 3, 2016
Technology may be heading toward self-driving cars and genomics-inspired medicine, but most people believe the country is headed in the wrong direction. ” I’ve just finished writing a book about companies in pretty ordinary settings (banks, hospitals, even a parking garage) that have won big by doing truly extraordinary things.
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