Before Automating Your Company?s Processes, Find Ways to Improve Them
Harvard Business Review
JUNE 13, 2018
It operates at the task level and not the end-to-end process level.” The company may have collections of standard operating procedures, but they are often poorly documented and out of date. Having started its Lean Six Sigma journey almost five years ago, ADP saw RPA as the obvious next step in its journey to drive efficiency.
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