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Before Automating Your Company?s Processes, Find Ways to Improve Them

Harvard Business Review

The purpose was to address historic quality issues as work was offshored, but these steps became redundant with the certainty of accuracy that RPA brings. The first, Lloyds Banking Group, the largest retail and commercial bank in the UK, is currently deploying enterprise-wide RPA rollout as part of its end-to-end $4.1

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