Getting Employees Excited About a New Direction
Harvard Business Review
NOVEMBER 20, 2015
” These were the first words McKay said to me in a discussion set up by RBC’s Chief Human Resources Officer, Zabeen Hirji. He had reflected deeply on the matter, as he knew that this was not a journey to be travelled in a half-spirited manner. This wasn’t a matter of stagecraft on McKay’s part.
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