Goldilocks, The Three Bears, And Effective Goal Setting
Terry Starbucker
FEBRUARY 13, 2011
This was a goal typically tied to an operating metric, like the Net Promoter Score, or the company’s “fault rate&# (i.e. I call it the “middle bear&# because it resembles a “just right&# strategy more than any other, because you allow yourself the opportunity to adjust. Why would I do such a thing?
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