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“The fat kid is the bottleneck!” – (Eli Goldratt’s The Goal, and a thought about expertise)

First Friday Book Synopsis

(Hint: read all the way to the end to get the point of this blog post – about expertise and experience). The book The Goal is a “business classic” we somehow have missed at the First Friday Book Synopsis. I am rectifying this, and will present this book at the August First Friday Book Synopsis. [.].

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Systemically Non-Systemic: COVID-19 through the Deming Lens

Deming Institute

Guest blog post by Doug Stilwell, Assistant Professor in Educational Leadership at Drake University. Gladwell asks, “Do we all belong to separate worlds, operating simultaneously but autonomously…” or “…are we bound up together in a grand interlocking web?” (p. These are unprecedented times.

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