Remove Bond Remove Merchandising Remove Participative Remove Social Capital
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Companies That Do Right by Their Workers Start by Elevating Their Definition of Success

Harvard Business Review

Those employees work at two of Britain’s most-admired retailers, John Lewis department stores and Waitrose supermarkets, each of which has carved out a powerful bond with customers, both of which have unveiled big innovations in terms of branding, merchandising, and e-commerce. Our focus is on social capital.”