BPM should focus on people, not technology
Chartered Management Institute
MARCH 4, 2012
The breadth and variety of BPM tools has never been greater, yet the increasing availability of tools has not increased the success of BPM projects. The biggest barrier to BPM success is so often human related. Complexity is much more manageable. As Galls Law states. "A You're not spreading resources too thinly.
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