article thumbnail

Everyday Business Travelers Are Easy Targets for Espionage

Harvard Business Review

For example, though most American business travelers aren’t aware of the threats of espionage, the dangers are greater and more prevalent than ever before. Thanks to programs like Delta’s “Innovation Class” and KLM’s “ Meet and Seat Program ,” your competitors can begin to target you days in advance.

Travel 8
article thumbnail

How IT Professionals Can Embrace the Serendipity Economy

Harvard Business Review

Industrial age measures can''t evaluate Serendipity Economy results, leaving its outcomes like invention and innovation, process improvements, and new businesses relegated to the evidence of anecdote. The managers haven''t stopped talking to each other.

CTO 8