Call Center Human Resources Long-term Marketing 
Chart Your Course
FEBRUARY 19, 2018
Customer Service is Important to Call Centers. Customer service has come a long way. In particular, when it comes to improving the customer service experience and streamlining operations, today’s call center agents now have a wide array of tech solutions to resolve these matters. Employee Benefits.
Harvard Business Review
MARCH 17, 2016
Important clues are emerging from a unique consortium of human resource executives and other leaders. All-inclusive global talent market. Organizations and workers balance long-term bets and flexibility under uncertainty by engaging automation to adapt to frequent changes and rapid skills obsolescence.
Expert insights. Personalized for you.
100 
Let's personalize your content