Career Film Technology Telecommunications 
Harvard Business Review
AUGUST 27, 2012
The fact of the matter is that periodically, technologies or business model innovations allow start-ups to enter industries offering services that are generally cheaper and more accessible, but of far lower quality. And that's the story I sling every time I walk into a meeting with film and TV executives.
Harvard Business Review
NOVEMBER 30, 2010
The story, which apparently has echoes in some other school districts around the country, is but one more salvo in the wars of educational reform (recently depicted in the film Waiting for Superman — dont miss it). His most recent books are Competing on Analytics: The New Science of Winning and Analytics at Work.
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