Harvard Business Review

AUGUST 13, 2013

Running an IT department is hard enough under any circumstances, but imagine doing it at one of the world''s preeminent technology companies. Your customers aren''t haplessly trying to set up their voicemail; they''re experts in technology and expect it to work. Tell me about your role at Google, and what your purview as CIO includes.

CIO 8

CIO How To Technology Directory 8

Harvard Business Review

JULY 16, 2014

Recently I’ve been having a very hard time talking to students, executives, and business leaders about information technology. In too many companies, IT leaders, relegated to their cost centers, are subordinate to other C-level executives. With the cloud, business units can take responsibility for their own technology.

CIO 10

CIO Information Technology Forrester Technology 10

Harvard Business Review

SEPTEMBER 13, 2012

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. Slowly but surely, as the little database grew bigger and bigger, the manager would wedge the cost into her operating budget.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

OCTOBER 12, 2011

It helps students see that Kodak did not understand or invest in the digital technologies that were to sweep away its business, a failure usually attributed to incumbent executive myopia. The CIO was Katherine Hudson, who is considered by many people to have launched the modern IT outsourcing movement while at Kodak.

CIO 9

CIO Outsourcing Cost Center Film 9