Competitive Intelligence Engineering Innovation Operations 
Harvard Business Review
SEPTEMBER 18, 2013
After years of fantastic innovations that helped bring the automobile to the masses, Ford fell prey to the “anchoring” bias that leads people to make (or fail to make) new decisions by referencing their prior experiences. The established “rules” under which you or your organization generally operates? What core values are “given”?
Harvard Business Review
APRIL 2, 2012
They are the fuel in the engine of the networked world. Common Operating Pictures. Now you can line them all up, from social media, consumer insights, competitive intelligence, marketplace measurement, sales, and distribution. Rapid Innovation/Move-to-Market Cycles. Don't stop at viral-by-design.
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