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Using Digital Exhaust to Improve Sales

Harvard Business Review

Customer relationship management software revolutionized how companies manage their sales pipelines. Now a new breed of software applications is reshaping sales force management. It notifies a company if one of its competitors files a credit check on a customer, signaling potential defection. Sponsored by Accenture.

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How Blockchain Could Help Emerging Markets Leap Ahead

Harvard Business Review

Much has been made of the potential for blockchain technologies to open up new vistas for business and society. But is there a way for this revolutionary technology to empower the rich and poor alike? How Blockchain Works Here are five basic principles underlying the technology. Distributed Database.