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Balancing Push and Pull Approaches to Improvement

Harvard Business Review

They like the notion of using experienced improvement experts (internal or external) to drive projects with short ramp-ups and delivery times. Using experienced consultants can lower your risk. When the project is over and the consultants leave, the process tends to revert to its previous state.

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Leadership Is Not a Solitary Task

Harvard Business Review

Buying into Thomas Carlyle’s “great man” theory of history , we speak of leadership in solitary and personal terms. This is a point often hammered home by Harvard Business School professor and former Medtronic CEO Bill George, who is a vocal advocate for what he calls “ True North Groups.” Mahatma Gandhi, and Harriet Tubman.