Course Forrester Human Capital Human Resources 
Chart Your Course
DECEMBER 28, 2017
“According to Randstad Sourceright’s 2017 Talent Trends survey, a majority (84 percent) of C-suite executives and human capital leaders believe AI and robotics will have an impact on the workplace in the next three to five years.” ” Automation will mostly support the work of humans, not replace them.
Harvard Business Review
MAY 3, 2017
Lucia Luce Quinn is Chief People Officer at Forrester Research. Of course, they haven’t had a chance to think it through, but that’s the first reaction.” ’ It’s not seen as a desirable role; it’s seen as punishment. If I weren’t the CEO now, I’d probably want to be the CHRO.”
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