We All Work at Enron Now
Harvard Business Review
FEBRUARY 16, 2011
You know how your mobile operator manages to slyly slide hidden costs past you — and the service you get is patchy and unpredictable? The real crisis isn't a transient, passing event ("the great crash of 2008"), but a persistent, enduring, deeply flawed relationship that produces crashes ever faster, and ever more violently.
15 
Let's personalize your content