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To Be a Fly on the Wall at Facebook on IPO Day

Harvard Business Review

On day one, because we did not yet have a general counsel, the company told me — the only ex-lawyer then on staff — to manage the IPO. Then, in a seemingly unscientific frenzy in a paneled room on Wall Street, the bankers decide what price to place on the opening shares, and when to start selling them.

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How IBM, Intuit, and Rich Products Became More Customer-Centric

Harvard Business Review

Charlie Hill , Distinguished Engineer and CTO, IBM Design, told us, “To deliver fundamentally different and better user experiences, designers want to take a step back and observe users actually doing their jobs. With this approach, cross-functional teams quickly develop prototypes to bounce off of customers.