How IT Professionals Can Embrace the Serendipity Economy
Harvard Business Review
AUGUST 19, 2013
Industrial age measures can''t evaluate Serendipity Economy results, leaving its outcomes like invention and innovation, process improvements, and new businesses relegated to the evidence of anecdote. Technology investments work the same way. Value is not fixed, and cannot be forecasted. This can''t be forecasted. Courage and Patience.
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