article thumbnail

A 5-Part Process for Using Technology to Improve Your Talent Management

Harvard Business Review

How companies are using artificial intelligence in their business operations. Because operational managers are closer to the action, they have better insights into specific business challenges and customer pain points that can be addressed by new technologies. Leaders must foster a culture of learning. Insight Center.

article thumbnail

What to Do When Your Peer Becomes Your Boss

Harvard Business Review

“They’re going to be on a learning curve.” Offer support and information, but not in a way that raises questions about whether you’re “a political operator.” Ankit became CTO. Remember to be patient, too. ” Don’t kiss up and become a confidante.